Aluísio Brito Pinheiro

Project Manager / Delivery Manager / Product Designer - UX/UI

About me

Multidisciplinary professional with over 25 years of experience, holding degrees in Journalism, Design, Digital Marketing, and an MBA in Management. My career is marked by the creation of innovative digital experiences and the building of strong relationships with people. My open mindset has allowed me to evolve and transition between areas as challenges arose. As a leader, I have strong skills in Communication, Empathy, and Management, which allow me to develop and lead teams collaboratively, always cultivating a positive environment. My critical, detail-oriented, and conciliatory profile, combined with expertise in agile management, helps me deliver projects on time and with consistent results. Multidisciplinarity has made me a versatile professional, capable of navigating various areas of knowledge. I have worked as a manager on prominent projects for clients such as VIVO, where I led a team of over 30 people, as well as Itaú, AXA, WEG, Oxxo, Shell Select, Sem Parar, and Salonline. My passion for challenges and new experiences has allowed me to build solid relationships and deliver significant results in different sectors and markets.

experience

2025

Alupinheiro (Owner) • Porto Alegre/RS • Jan/2010 to Present
Communication, digital marketing, and digital design company. / Size: Individual

  • Strategic planning with a focus on User Experience (UX), market, and product;
  • Social media management (Instagram, LinkedIn, and Facebook);
  • E-commerce creation and management;
  • Creation of institutional websites (design and content);
  • SEO for all communication channels;
  • Branding and visual identity;
  • Google and Facebook/Instagram Ads, Analytics, and Growth.

Main clients: Pets du Monde, Cavalo Amigo Equoterapia, and Guedes Haviaras Advogados.

2024

Compass UOL • Mar/2020 to Dec/2024 – compass.uol

IT company focused on Outsourcing, Integration, Implementation, Development, Consulting, E-Commerce, Agile Development, Environment Management, and AI / Size: 5000+

Position: Project and People Manager / Delivery Manager (2022/2024)
Responsibilities:

  • Managed and led a team of 30+ professionals at VIVO, where I implemented an individual development program, conducting 1:1 meetings, resulting in greater team engagement and client satisfaction. Always using agile methodologies (Scrum, Kanban, and traditional ones like waterfall);
  • In the Digital Commerce area (400+ professionals), I assisted in leading the team with internal team actions and active communication (monthly chat Live, website, and materials);
  • Coordination of the team responsible for achieving the AWS Retail Competency 2024;
  • Responsible for the partnerships area (certifications and joint actions): AWS, Oracle, and VTEX;
  • Responsible for writing and submitting cases for international awards. Being awarded, in 2024, with more than 5 finalist cases and 1 winner in the Oracle Awards;
  • Excellent ability in commercial activities and presenting proposals for acquiring new clients such as Santander, Itaú, AXA, and Furukawa. Totaling more than 5M in business;
  • Creation, conduction, and editing of Podcasts for YouTube and LinkedIn;
  • Acted as Delivery Manager directly with clients: AXA, Itaú (Itaú Foundation and Itaú Cultural projects), and Sem Parar;

 
Position: Product Designer Lead (2020/2022)
Responsibilities:

  • Leading Design teams working with clients, always using agile methodologies (Scrum, Kanban, and traditional ones like waterfall);
  • Conducting one-on-ones, team development, constant process improvement, hiring and firing, reports, and direct interaction with the client;
  • Developing and conducting highly complex projects and unique systems for clients such as WEG, Itaú Cultural, Itaú Foundation, and AXA;
  • UX and UI for one of the largest beauty e-commerces in Brazil: Salonline;
  • Conception and creation of the new e-commerces for Vonder, OVD, and Ferramentas Gerais using discovery techniques such as Design Thinking and Lean Inception;
  • Mentoring numerous professionals in the product design area.


Main results obtained:

  • Acquisition, maintenance, and expansion of large contracts and partnerships;
  • Constant evolution of 50+ professionals;
  • Satisfaction and recognition in the role as manager by superiors, colleagues, and clients;
  • Expansion of the company’s performance and visibility with Competencies and Awards;
  • Highlight for WEG, AXA, and Salonline. Relevant increase in sales and improved usability of environments with the new sales and e-commerce systems; 

2019

Accenture • Lisbon, Portugal • Nov/2018 to Feb/2019
IT company present in more than 120 countries / Size: 750k+

Position: Content Analyst
Responsibilities:

  • Analysis and content management for Accenture Portugal’s global clients (Facebook and Instagram) for the Spanish and Latin American markets.
  • Release and authorization of sensitive content publications in Spanish.

2017

Destemperados Brasil / RBS• Porto Alegre/RS • Dec/2014 to Sep/2017
Communication company (Radio, TV, newspaper, digital platforms, and events) / Size: 5000+

Position: Designer/Writer/Photographer
Responsibilities:

  • Designer of the print and online newspaper, photography, and content production for all media (print newspaper, App, and website).

2016

Pets du monde – Porto Alegre/RS • Jan/2014 to Apr/2016 – petsdumonde.com.br
E-commerce of own-manufactured natural products for pets. / Size: 15+

Position: Digital Marketing Manager
Responsibilities:

  • Management and content production for e-commerce and social media.
  • Creation and management of paid ads (Facebook Ads and Google Ads – Analytics).

2014

Agência Comunicative • Porto Alegre/RS • Aug/2013 to Apr/2014
Communication and Marketing Agency / Size: 8

Position: Creation and Account Manager

  • Management of the creation and account team, copywriting, social media management, campaigns, and ad management (Google Ads and Analytics, Facebook Ads).

2013

Designer / Copywriter – Jornal Zero Hora (2009 – 2013) – gauchazh.clicrbs.com.br
Daily design of newspapers and writing of articles, especially about basketball.

2009

Newspaper Designer – Jornal do Comércio (2004 – 2009) – jornaldocomercio.com
Newspaper and magazines daily design.

2004

Webdesigner – Compass UOL (2003-2004)
Webdesign basics. Main clients: Oracle and John Deere.

2003

Webdesigner – UFRGS (Universidade Federal do Rio Grande do Sul (2001-2003)
Development of the University’s distance education platform. Management and visual ideation of the entire system, interface and usability.

education

2023

Graduated – MBA – Leadership, Team Management and Productivity – PUCRS (2022-2023)
The MBA program in Leadership, Management, and Productivity offered by PUCRS (Pontifical Catholic University of Rio Grande do Sul) provides me with a range of valuable benefits and learning outcomes. It focuses on developing my leadership skills, enhancing productivity, and strategic management while also emphasizing practical learning through case studies and real-world projects. I also build a valuable professional network, improve my communication skills, and gain the ability to make data-driven decisions. This program prepares me for leadership roles, enhances my career prospects, and fosters self-awareness, making it a highly valuable educational experience in the business world.

2019

Specialization In Ux Design And Design Thinking – Targettrust
Learning in theory and practice what User Experience is for a product or service (to empathize, define, devise, prototype and test). Application of Design Thinking as a methodology.

2014

Specialization in Digital Marketing – Com School
Graduation in São Paulo-SP, focusing on High Performance and creating digital campaigns. Management of e-commerce, social networks, Google and Facebook Ads and Digital Marketing.

2001

Social Communication – Bacharel degree Journalism – PUCRS
Higher education at the Pontifical Catholic University of Rio Grande do Sul. The bachelor’s degree in journalism offers great knowledge in writing, photography, design and marketing.

languages

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Portuguese

Mother language
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English

B2 - Intermediate
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Spanish

B2 - Intermediate